A web application for local sports clubs that simplifies scheduling, streamlines payments, and makes membership management simpler.
Role
UX/UI Designer
Product
Management System
Deliverables
Wireframes, Prototyping, UI Design, Branding
Background
Vanminton is an energetic badminton club in Vancouver, bringing together around 60 enthusiastic members. The name "Vanminton" cleverly combines "Vancouver" and "badminton," reflecting the club's local roots and passion for the sport.
Problem
Vanminton, a badminton club in Vancouver, struggles with managing membership and court fee payments. Committee members find it difficult to consistently collect fees after each session and keep track of memberships with different expiration dates. This manual process leads to delays, errors, and added administrative work, affecting the club’s efficiency and member experience.
Objective
To improve the management and efficiency of local sports clubs by delivering a comprehensive web application. This tool aims to streamline scheduling processes, enable seamless payment transactions, and simplify membership administration, ultimately reducing administrative burdens and enhancing the overall experience for both club staff and members.
Feature 01
Systemic Session Fee Calculation
Input the number of materials and court number to instantly calculate the cost per person, automating the fee calculation process.
Feature 02
Automatic Membership Renewal Alerts
The system automatically sends SMS reminders to members with expiring or expired memberships, removing the need for manual tracking by admins.
Feature 03
Member-Managed Session Sign-Up
Allowing members to add their own names to the session list reduces the admin's manual workload.
Research
User Interview
Our user interview consisted with a restaurant owner, a freelancer, and a person managing personal expenses with extra income. The restaurant owner faces challenges with predicting seasonal ingredients and restocking trends. Freelancers and those with external income need quick and easy access to general financial data. For personal savings, users want to track their progress toward financial goals. All interviewees mentioned struggling with AI chat tools, unsure how to ask questions effectively.
Technical Knowledge
How does it really work?
With Spendsight, users can easily record their expenses by scanning a receipt with their phone’s camera. Our OCR technology extracts key information from the image, while the AI categorizes the expense items and stores the data in a secure database. The idea is we trained the AI with fine-tuned pre-defined categories and implemented SQL query generation for effective data extraction. Users can interact with Spendsight through a conversational chat box interface, asking questions in various formats and receiving responses in analytical formats such as graphs or tables. Additionally, Spendsight aims to provide industry insights as a business coach, helping users optimize their spending based on industry data.
Business Development
The Start Up Mindset
What makes SpendSight unique?
SpendSight differentiates itself from other expense management tools through its innovative use of AI chat technology. This feature enables us to provide tailored business and personal insights, offering a more personalized and interactive experience for users.
How can SpendSight build further?
Our team decided to target independent restaurant owners, particularly millennials and Gen Z, who are more likely to embrace new technology. Currently, 61% of these owners use bookkeeping services, as they often manage numerous expenses and paper invoices. Additionally, 21% of these independent restaurant owners are interested in tracking their business metrics.
To attract customers, our business strategy involves utilizing the "foot-in-the-door" effect by offering a free one-month trial. This approach allows users to familiarize themselves with our tool while also building their database. Following the trial period, the subscription will cost $20 per month. Initially, we will focus on local markets, targeting the West Coast, including Vancouver, Canada, and Los Angeles, California, before expanding to the East Coast of North America.
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