Travelmate

Travelmate

Travelmate

A responsive website for travellers and their companions to plan their trip together with ease.

Role

UX/UI Designer

Product

Travel Planning Platform

Deliverables

User Research, Branding, Wireframing, Prototyping, Usability Testing

Overview

Planning group trips is often a challenge, with one person bearing the planning burden. Travelmate, a trip planner, addresses this issue by providing a collaborative tool for joint trip planning. Users can find inspiration from others and contribute by publishing their own trip ideas, fostering a shared travel community.

Problem

Challenges In Group Travel Planning

  • One or two people end up doing all the trip planning, making it tough to keep everyone in the loop and sort out disagreements

  • Planners face a challenge in coming up with new ideas for the entire group's itinerary

Objective

Optimizing Group Travel Planning

To enhance the group travel planning experience by making it easier and more intuitive. This involves simplifying the itinerary planning process, helping travelers identify and address their own needs, and creating a platform where travelers can support and collaborate with each other. The goal is to build a website that streamlines planning, fosters user support, and ultimately improves the overall travel experience.

Final Design

Solutions

Feature 01

Sharable Travel Planning Platform

A tool that allows people to plan the trip, and save and retrieve all the trip plans. By allowing the auto-save function to avoid losing progress.

Feature 02

Synchronized Online Trip Planner

Allows users to collaboratively edit the itinerary by inviting companions via email. It also provides a shareable link for anyone to view the plan and includes a "save as PDF" feature for those who prefer to access it offline.

Synchronized Online Trip Planner

Allows users to collaboratively edit the itinerary by inviting companions via email. It also provides a shareable link for anyone to view the plan and includes a "save as PDF" feature for those who prefer to access it offline.

Feature 03

Explore & Plan: Suggested Trips and Activities

Users can leverage an algorithm that allows them to incorporate others' trip plans into their own and receive personalized recommendations throughout the pages, such as suggested trip plans and popular activities based on the searched location.

Feature 04

Create a Community: Inspire For More

Create a community where users can publish their trip plans, receive likes, and get feedback through comments. Users can also add places from others' itineraries to their own plans.

Create a Community: Inspire For More

Create a community where users can publish their trip plans, receive likes, and get feedback through comments. Users can also add places from others' itineraries to their own plans.

Objective

User Research Goals

  • To discover the habitual differences when travelling alone versus with companions

  • To analyze how users utilizing the current travel planner/booking systems

  • To identify whether users have any motivations, goals, or pain points when planning events/trips

Research

Challenges for Group Travel Planning

User Insights

Redefining Group Itinerary Experiences

  1. Group travel is stressful due to diverse trip goals, resulting in fewer activities on the itinerary compared to solo travel.

  2. Challenges in planning stem from ineffective group communication, delayed information, and conflicting opinions.

  3. Trip planning involves extensive research on the destination, by highlighting nearby attractions to inspire itinerary ideas ease the stress on trip planning.

  4. People seek honest reviews and visual insights for exploration ideas from social media (YouTube) and review-centric platforms (Tripadvisor).

The Collaborative Explorer: Jacob's Journey in Group Trave

Jacob is a dedicated traveler who embarks on both international and domestic journeys each year. He thrives on exploring new destinations with his partner or friends, often stepping into the organizer role to ensure a memorable experience for everyone.

Ideation

Task Flow

The main task flow takes the users building the itinerary starting from searching the location initially. Once all the details have been added, users may choose to share the plan with their companions or publish the travel plan.

Ideation

Task Flow

The main task flow takes the users building the itinerary starting from searching the location initially. Once all the details have been added, users may choose to share the plan with their companions or publish the travel plan.

The main task flow takes the users building the itinerary starting from searching the location initially. Once all the details have been added, users may choose to share the plan with their companions or publish the travel plan.

Design Systems

User Insights

Meaning of Logo

The logo embodies the essence of a journey and the idea of partnership. Travelmate serves as both the guide to your destination and a supportive companion throughout your travels. The gray turquoise color reflects the spirit of adventure, evoking a sense of calm and reassurance as you explore new horizons together.

Next Step

Empowering Group Travel with Budget Tools and AI

Group travelers were consulted to create a website that addresses their most pressing challenges. Future enhancements could include budget tools utilizing AI for pricing searches and personalized suggestions for groups. Additionally, a voting feature could empower travelers to make collaborative decisions. Moving forward, Travelmate aims to introduce premium features and partner with travel agencies to provide more services that alleviate the complexities of group travel.

Other projects

Copyright 2024 by Chloe Lim

Copyright 2024 by Chloe Lim

Copyright 2024 by Chloe Lim